Terms & Conditions

1. About this website

This website provides general information about Elz Collision Centre and lets you send us a message or a job application. The content is provided in good faith for general information only. Sending a message through this website does not create a booking, a contract or an obligation on either of us until we confirm arrangements with you directly.

2. Quotes and estimates

This website does not provide quotes. Any pricing, timeframe or repair information discussed before we physically inspect your vehicle is indicative only. A binding quote is only formed once we have assessed the vehicle and confirmed the work in writing. Insurance repairs are also subject to your insurer’s authorisation.

3. Australian Consumer Law

Our repair services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this website excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot lawfully be excluded.

4. Acceptable use

When using the forms on this site you agree not to:

• submit false, misleading or unlawful content;
• submit someone else’s personal information without their knowledge;
• upload files containing malicious software;
• attempt to disrupt, overload or gain unauthorised access to the website.

5. Reviews shown on this website

The star rating and review count shown on this website are a manually recorded snapshot of our public Google Business Profile, taken on the date displayed beside them. They are not live figures and do not update automatically, so the current rating on Google may differ. We do not reproduce individual reviews or reviewer details here — the link provided takes you to the profile itself, which is the authoritative source.

6. Intellectual property

The Elz Collision Centre name, logo, photographs and website content are owned by or licensed to Elz Collision Centre Pty Limited. You may not reproduce them for commercial purposes without our written permission.

7. Liability

To the extent permitted by law, we are not liable for loss arising from your use of this website, including interruptions, errors or third-party links. This does not limit any rights you have under the Australian Consumer Law.

8. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy.

9. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.